The Knowledge Commons Information Technology (IT) Service Desk provides convenient access to hands-on IT help for all Penn State students, faculty, and staff.
What are its key features?
- On-campus wireless connectivity support for laptops and mobile devices
- Hardware diagnostics and installation support
- Assistance with data transfer and backup
- Software installation and troubleshooting
- Virus/Spyware detection and removal
What should I expect?
If you have a question pertaining to service, or problems with Penn State services, stop by our Service Desk during open business hours, or call 814-865-HELP (4357) for 24/7 IT Service Desk phone support. Students needing technical consultation as a result of having violated AD-20 should visit the copyright referrals page.
What options are available?
How much does it cost?
This service is available at no cost.
Who can use it?
- Prospective students
What do I need to use it?
All that is needed in order to use this service is a Penn State affiliation.
How can I get started?
Stop by the Service Desk during open business hours, or call (814)865-HELP (4357) for 24/7 IT Service Desk phone support.
How can I get help?
Stop by our Service Desk during open business hours, or call 814-865-HELP (4357) for 24/7 IT Service Desk phone support.